Find out why PR, comms and marketing professionals are choosing Meltwater's powerful all-in-one solution.

• Explore the features users choose Meltwater for 
• Compare Hootsuite and Meltwater side by side 
• Hear what real users have to say about Meltwater

Join more than 30,000 customers using insights from Meltwater's media monitoring and social media analysis tools to design and optimise their marketing and communication strategies.

Keeping your social networks up to date with fresh content is essential for driving engagement. With Meltwater you can easily schedule posts across all your channels from an intuitive content calendar, which means you’re free to focus on doing your best creative work instead of wasting time manually posting content every day.

Automate your social media publishing across:

• TikTok
• Instagram
• Facebook
• Twitter
• YouTube
• LinkedIn

Analytics across earned and owned media

Manage multiple social handles and teams

Content and campaign planning, scheduling, and publishing

Social customer service and care

Community management

Governance and workflow management

Custom dashboards and reporting

Access Ad-Hoc and unlimited Social Listening

Easily Integrate User Generated Content

Draft, schedule, and publish content to maintain a consistent brand voice on your channels.

Built-in workflows streamline the content drafting and approval process, so you can be sure that quality remains high, even when you’re publishing at scale.

Assign publishing and community management tasks to specific team members, to make certain that nothing falls through the cracks and no opportunity is ever missed. 

A centralised inbox enables quick actions or escalations to build and maintain brand advocacy.

With Meltwater’s unified inbox, you’ll see all of your comments and messages in a single inbox. Being able to read and respond to everything all in one place means you don’t waste time signing into each social media channel multiple times every day, and community management becomes a much less time-consuming process.

Meltwater's analytics tools empower you to build reports with one click and dashboards that can be automatically shared with key stakeholders to keep them updated on your performance on social media. These reports can be tailored to different expertise levels, so no matter what their level of social media knowledge, your executives can stay informed of the KPIs that matter to them. 

Our industry leading social analytics tools show you exactly how your content performs across all channels while also enabling you to stay on top of your social mentions with our social listening capabilities. All in one platform.

With Meltwater you'll be able to build a strong brand presence across all the major social media platforms, drive audience engagement, and be sure that your investment in social is contributing to your overall marketing goals.

• 39% of consumers expect brands to respond within 60 minutes of reaching out on social media, while 79% expect a response in the first 24 hours. (Convince and Convert)
  
• 71% of consumers who have had a positive experience with a brand on social media are likely to recommend the brand to their friends and family. (Lyfemarketing)
  
• 54% of social browsers use social media to research products. (GlobalWebIndex)
  
• 39% of customers only trust brands if they have interacted with them on social platforms. (Edelman)
  

Join 30,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.

1. Meltwater's customer support is unlimited and global. Hootsuite's customer support has been frequently poorly rated. 

2. Meltwater pulls news content back to 2009 no matter the subscription. Hootsuite does not provide free retroactive data.

3. Meltwater's subscription price includes everything while Hootsuite considers additional users, assistance, training etc. to be additional costs.

4. Many users and reviews note that the platform is less than user-friendly, especially for beginner social media managers.

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