The #1 Social, Media + Consumer Intelligence Platform

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Join more than 27,000 customers using insights from Meltwater's media monitoring and social media analysis tools to design and optimise their marketing and communication strategies.

  • Unparalleled Global Coverage
  • Localized Insights with International Reach
  • Real-Time Analytics for Informed Decisions
  • Global Campaign Effectiveness
  • Seamless Collaboration for Global Teams
MEDIA INTELLIGENCE SERVICES TRUSTED BY

Meltwater vs Sprinklr:
Users Have Their Say

Competitor Analysis

82%

71%

Post Performance

82%

80%

Sprinklr

Quality of Support

83%

77%

The world’s largest focus group

Social Media Listening

Social Media Intelligence

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations.

  • On-demand historical ad-hoc research
  • Owned and earned analytics in a single view
  • Topic and conversation trends analysis
  • Brand, keyword or complex queries comparison
  • Consumer segmentation and behavior analysis
  • Custom unlimited dashboard and report building

Benchmark your performance

 Regardless of the size of your business and its performance, keeping an eye on the competition, in real-time, will provide you with key insights: 

  • What conversations are happening around competing brands and media? 
  • How are competitor brands positioned and what is customer sentiment like towards them? 
  • Where are they mentioned? And by whom? 
  • And, most importantly, how can you outperform them?
Social Media Intelligence
MELTWATER AUDIENCE INSIGHTS

Consumer & Audience Insights

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

  • Audience Segmentation
  • Audience-centric Social Listening
  • Influencer Discovery
  • Targeted Content Strategy
Flexibility and reliability

Reporting & Analytics

Social Media Intelligence

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

  • PR Insight Reports
  • Digital Marketing Insight Reports
  • Custom Scoring Reports
  • Social Performance Reports
  • Social Insight Reports
  • Audience Insight Reports
  • Custom /Bespoke Reports

Meltwater

The Other Guys

Stand-alone Social Listening Offering

1

Unlimited Customer Support and Training

2

One place for News Monitoring, Social Listening and Social Media Management

3

Affordable Enterprise Solution

Audience + Follower Analytics Platform

4

5

Influencer Platform

Unlimited News and Broadcast Coverage, Languages

6

A la Carte Product Offering

ALL-IN-ONE SOCIAL LISTENING AND MEDIA INTELLIGENCE PLATFORM

Reclaim Your Workday With Meltwater

  1. Unparalleled social listening
  2. Localized Insights with International Reach
  3. Real-Time Analytics for Informed Decisions
  4. Global Campaign Effectiveness
  5. Seamless Collaboration for Global Teams

Meltwater is the global leader in media, social and consumer intelligence

When operating at the public sector level, coordination can get unwieldy. If you lose visibility, inaccuracies occur. The ripple effects from suboptimal solutions take time away from your day-to-day, let alone strategic planning. An organized approach to government business requires a centralized system. Meltwater is your single source of truth for marketing, PR, sales intelligence and social media.

Unified Comprehensive datasets

Full data picture across media, social, UGC, influencers, business, and first-party data

Smart AI

AI to turn raw data into actionable insights through NLP, computer vision, and inference models

Premium services

Advanced services for transformational impact

360 view of intelligence

A 360 degree view of consumer and market intelligence

Maximized efficiency & value

Unified dashboarding, integrated premium services, robust APIs, and custom solutions

Solutions for all stakeholders

Best-in-class solutions for stakeholders across all business functions

Don't take our word for it. Take theirs...

One of the biggest challenges we had was putting that all together into a comprehensive, insightful presentation that would allow us to really have a clear picture of where we are across the board, also a deeper dive into the insights from there. Previously we had numbers, but we didn't know what was behind the numbers.

Lauren Hackett

Senior Vice President Global Communications, The Economist

INDUSTRY LEADING MEDIA TOOLS

Advanced Social, Media + Consumer Intelligence Solution

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.

1. Meltwater offers its Social Listening product as a stand-alone offering if that is all you need. Sprinklr does not.

2. Sprinklr's implementation, support and training is lacking, according to users.

3. Sprinklr's Enterprise solution is much more costly and full value is hard to glean.

4. + 5. Sprinklr does not have an audience analytics nor influencer platform. Meltwater does.

6. Sprinklr's Social Listening is weak and costly; users per pay mention and pay per topic. 

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