In a world where every mention matters, Meltwater stands out as the premier choice for media and social intelligence. 

Our AI-powered tools are designed to give you unparalleled insights, setting you apart in the dynamic landscape of online and offline media. 

Key factors that differentiate us from Sprinklr:

• Unparalleled Global Coverage
• Pricing & Affordability
• Ease of Implementation
• Real-Time Analytics for Informed Decisions
• Stronger Media Monitoring Tools
• 24/7 Customer Support

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations.

• On-demand historical ad-hoc research
• Owned and earned analytics in a single view
• Topic and conversation trends analysis
• Brand, keyword or complex queries comparison
• Consumer segmentation and behavior analysis
• Custom unlimited dashboard and report building

 Regardless of the size of your business and its performance, keeping an eye on the competition, in real-time, will provide you with key insights: 

• What conversations are happening around competing brands and media? 
• How are competitor brands positioned and what is customer sentiment like towards them? 
• Where are they mentioned? And by whom? 
• And, most importantly, how can you outperform them?

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

• Audience Segmentation
• Audience-centric Social Listening
• Influencer Discovery
• Targeted Content Strategy

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

• PR Insight Reports
• Digital Marketing Insight Reports
• Custom Scoring Reports
• Social Performance Reports
  
• Social Insight Reports
• Audience Insight Reports
• Custom /Bespoke Reports

One of the biggest challenges we had was putting that all together into a comprehensive, insightful presentation that would allow us to really have a clear picture of where we are across the board, also a deeper dive into the insights from there. Previously we had numbers, but we didn't know what was behind the numbers.

Lauren Hackett

Senior Vice President Global Communications, The Economist

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.

1. Meltwater offers its Social Listening product as a stand-alone offering if that is all you need. Sprinklr does not.

2. Sprinklr's implementation, support and training is lacking, according to users.

3. Sprinklr's Enterprise solution is much more costly and full value is hard to glean.

4. + 5. Sprinklr does not have an audience analytics nor influencer platform. Meltwater does.

6. Sprinklr's Social Listening is weak and costly; users per pay mention and pay per topic. 

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