1. Meltwater offers its Social Listening product as a stand-alone offering if that is all you need. Sprinklr does not.
2. Sprinklr's implementation, support and training is lacking, according to users.
3. Sprinklr's Enterprise solution is much more costly and full value is hard to glean.
4. + 5. Sprinklr does not have an audience analytics nor influencer platform. Meltwater does.
6. Sprinklr's Social Listening is weak and costly; users per pay mention and pay per topic.