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GLOBAL LEADER IN MEDIA, SOCIAL & CONSUMER INTELLIGENCE

Meltwater. #1 Media Intelligence Software 

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Meltwater is the global leader in social, media and consumer intelligence with the most comprehensive dataset in the industry. Our AI engine surfaces real-time automated insights that you can act on. Unrivaled global reach coupled with local expertise. 


More than 27,000 customers use insights from Meltwater's AI-powered tools that are tailored to fit their organisations's needs and objectives. 

MEDIA INTELLIGENCE SERVICES TRUSTED BY

Meet the Meltwater Suite
Where AI meets human expertise

Sentiment Analysis

Media Intelligence

Monitor your brand

Social Echo
Spike Detection
Custom Scoring
Sentiment Analysis

Social Listening & Analytics

Media Relations

Social Media Management

Explore insights & trends

Reach key journalists 

Engage with customers

Seamless Tool Integration

Data & API Integration

Connect your data

Custom Scoring
Unparalleled Data Access
Outreach Statistics

Consumer Intelligence

Influencer Marketing

Reporting & Analytics

Understand your audience

Grow your reach

Real-time insights and reporting

Fueled by the most complete dataset.

Explore the Meltwater Suite

Listen without limits

Limited searches are a thing of the past. We encourage you to explore with no limits or data caps. So covering multiple brands and performing ad-hoc research projects can be done across your team and on your schedule.

Industry-Beating Data Sources

We have access to the most comprehensive list of social media data sources, including the top Asian market platforms. And we don't stop there. Our social listening also factors in commercial editorial media, TV, radio and podcasts.

AI-Powered Technology

You’re a marketer, not a data scientist. Stop wrestling with Boolean and speed up search creation with our search assistant. From there, unlock key insights and data summaries so your team can make quick sense of the conversations happening online.

Capture historical data

Seeing the present without the past doesn't provide the full picture. So we give you a full 15-month rolling archive for a clear view of your brand, allowing you to run year-on-year comparisons and research trends over time.

Social Listening & Analytics

Media Intelligence 

Monitor Unlimited Keywords

Meltwater gives you the power to monitor and analyze 15 social media channels, TV & radio, 270,000 global news sources, print media, and over 20,000 podcasts. That's a lot of data.

Real-time Alerts

Surprises are a thing of the past with detection alerts for conversation spikes. Giving you the opportunity to jump on timely trends, prevent crises and join vital industry conversations.

AI-Powered Reporting

Illustrate the real and tangible value of your work with dashboards that detail data-driven media analysis. Then build and share reports with your team on a daily, weekly or monthly basis.

Competitive Benchmarking 

Benchmark your brands, regions, and products with automated insights. Find out how competitor brands are positioned and what is the customer sentiment like towards them. 

Influencer Marketing

Recruit

Access 30+ million profiles using AI technology to find the perfect creators that match your criteria. Discover new brand ambassadors across top social networks and from your own communities.

Manage

Optimize campaign activities, communication, and content deliverables with time-saving workflows. Align across teams with shareable links and stakeholder access.

Surface real-time influencer analytics, proprietary True Reach technology, and detailed audience insights to confidently select the influencers who are the best fit for your brand.

Vet

Measure

Interactive analytics display real-time campaign performance. Ready-to-export reports showcase your most important metrics, like engagements, brand awareness, sales, and conversions over time.

Social Media Management

Intuitive Content Scheduling

A content calendar that relieves the headache of post scheduling across your social profiles, and ensures your media is in the right format for each platform. Create compelling copy and eye-catching images with AI-powered assistants.

Never Miss a Mention

Find new communities and foster deeper connections with your audience across your owned social media profiles, social listening searches, and key opinion leaders. One inbox gives your team access to full conversation histories with automated rules so you can respond to your fans quickly and keep them engaged.

Analytics that Make Sense

No more pulling data from each channel and manually analyzing your cross-platform performance. Our tool automatically builds stakeholder-ready reports across your owned, paid, and influencer campaigns to show how your social media strategy is driving brand growth.

Optimize Your Strategy

Bring your social media and influencer marketing campaigns together in one holistic strategy. Share top-performing influencer generated content (IGC) on your own channels. Analyze connections across your influencer and owned campaign performance.

Want to see it in action?

Book a quick consultation with one of our experts.

Get a demo

Why Meltwater?

Unparalleled Data Access
Seamless Tool Integration
Custom Scoring
Custom Scoring

24/7 Global Customer Support

 Advanced AI Features

Ease-of-use

Strong Data Coverage 

  • PR, social media, social listening, influencer marketing - everything you need in one suite
  • Unlimited searches and access to the most comprehensive social data, including top Asian platforms
  • Strong local partnerships in key markets
  • AI Search Assistant to automate every workflow and save time
  • Instant summary of themes, trends and topics to surface key insights
  • AI-powered influencer discovery
  • Content generation 
  • Unified dashboard and dataset for a single source of truth
  • Simplified search using AI Search Assistant - no Boolean needed!
  • Actionable insights for strategic decision-making
  • Always-on global customer support
  • Local support & training across regions
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Key Features

Outreach Statistics
Sentiment Analysis
Spike Detection
Sentiment Analysis

Accurate Sentiment
Analysis

Automated Regular Reporting

Powerful Customizable
Alerts

Image Recognition & Analytics

Custom Scoring
Outreach Statistics
Unparalleled Data Access
Seamless Tool Integration

Sophisticated Boolean Search Tools

24/7 Global Customer Support

Export Data With Our API

Build Custom Dashboards

Get a demo

Get More Done, Faster with Meltwater AI

PR Writing Teammate

AI-Suggested Journalists

Discovery AI Teammate

Sentiment & Emotion Analysis

ChatGPT-powered generative AI feature that helps to write impactful media pitches and press releases quickly.

Find the best-fit journalists for your story by searching with your key messages, pitch, or press release.

Quickly grasp the news most relevant to you in a daily report.

Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.

AI-Search Creation

Spike Discovery & Analysis

Mira Companion

Simplifies search to unlock time for more creative and strategic work.

Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.

Get answers to common question or set up alerts and save time with automation!

This Is Why Brands Choose Meltwater

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”


Michael Tsoukalis

APAC Corporate Communications Lead,

Olympus

“The customer support is very fast, which is really helpful. For example, when we learn of the launch of a new product from another company at the last minute, we consult with them about the keywords we need to set to search for responses on SNS (Social Networking Service) accurately, and we usually receive the information within one business day.”



"Some of Meltwater’s most powerful features are the GenAI tools. These GenAI tools have greatly improved my efficiency. Meltwater’s AI captioning and DALL-E integration have helped inspire engaging social media captions and ideas to base creatives on.”

Raymond Lo

Yosuke Asai

Growth and Marketing Team Lead, 

Hugosave

Media Management Group, Beer & RTD Business Department, Marketing Division, 

Sapporo Breweries, Ltd.

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What's new?

Snapchat listening – Meltwater is the first social listening platform to provide Snapchat-specific insights

Analyse Content from Public Snapchat Profiles

Post and Profile-Level Snapchat Metrics

Advanced Image Recognition Technology

Measure brand exposure and ROI of sponsorship activities with AI generated tags on video and image content that can highlight brand names, logos and more.

View post and profile-level Snapchat metrics like views and engagement, and gain insights on topics, sentiment and more.

Analyse content coming from public Snapchat profiles, including Stories, saved Stories, and Spotlight videos, via Snapchat's Public Profile API. 

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INDUSTRY LEADING MEDIA INTELLIGENCE PLATFORM

Stay ahead of the competition

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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