GLOBAL LEADER IN MEDIA, SOCIAL & CONSUMER INTELLIGENCE
Meltwater. #1 Media Intelligence Software
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Meltwater is the global leader in social, media and consumer intelligence, utilising the most comprehensive dataset in the industry. Our AI engine surfaces real-time automated insights that you can act on. Unrivaled global reach coupled with local expertise.
MEDIA INTELLIGENCE SERVICES TRUSTED BY 27,000 LEADING BRANDS
Meet the Meltwater Suite
Where AI meets human expertise
Media Intelligence
Social Listening & Analytics
Media Relations
Social Media Management
Monitor your brand
Explore insights & trends
Reach key journalists
Engage with customers
Consumer Intelligence
Influencer Marketing
Reporting & Analytics
Data & API Integration
Understand your audience
Grow your reach
Real-time insights and reporting
Connect your data
Fueled by the most complete dataset.
Explore the Meltwater Suite
Listen without limits
Limited searches are a thing of the past. We encourage you to explore with no limits or data caps. So covering multiple brands and performing ad-hoc research projects can be done across your team and on your schedule.
Industry-Beating Data Sources
We have access to the most comprehensive list of social media data sources, including the top Asian market platforms. And we don't stop there. Our social listening also factors in commercial editorial media, TV, radio and podcasts.
AI-Powered Technology
You’re a marketer, not a data scientist. Stop wrestling with Boolean and speed up search creation with our search assistant. From there, unlock key insights and data summaries so your team can make quick sense of the conversations happening online.
Capture historical data
Seeing the present without the past doesn't provide the full picture. So we give you a full 15-month rolling archive for a clear view of your brand, allowing you to run year-on-year comparisons and research trends over time.
Social Listening & Analytics
Media Intelligence
Monitor Unlimited Keywords
Meltwater gives you the power to monitor and analyze 15 social media channels, TV & radio, 270,000 global news sources, print media, and over 20,000 podcasts. That's a lot of data.
Real-time Alerts
Surprises are a thing of the past with detection alerts for conversation spikes. Giving you the opportunity to jump on timely trends, prevent crises and join vital industry conversations.
AI-Powered Reporting
Illustrate the real and tangible value of your work with dashboards that detail data-driven media analysis. Then build and share reports with your team on a daily, weekly or monthly basis.
Competitive Benchmarking
Benchmark your brands, regions, and products with automated insights. Find out how competitor brands are positioned and what is the customer sentiment like towards them.
Influencer Marketing
Recruit
Access 30+ million profiles using AI technology to find the perfect creators that match your criteria. Discover new brand ambassadors across top social networks and from your own communities.
Manage
Optimize campaign activities, communication, and content deliverables with time-saving workflows. Align across teams with shareable links and stakeholder access.
Surface real-time influencer analytics, proprietary True Reach technology, and detailed audience insights to confidently select the influencers who are the best fit for your brand.
Vet
Measure
Interactive analytics display real-time campaign performance. Ready-to-export reports showcase your most important metrics, like engagements, brand awareness, sales, and conversions over time.
Social Media Management
Intuitive Content Scheduling
A content calendar that relieves the headache of post scheduling across your social profiles, and ensures your media is in the right format for each platform. Create compelling copy and eye-catching images with AI-powered assistants.
Never Miss a Mention
Find new communities and foster deeper connections with your audience across your owned social media profiles, social listening searches, and key opinion leaders. One inbox gives your team access to full conversation histories with automated rules so you can respond to your fans quickly and keep them engaged.
Analytics that Make Sense
No more pulling data from each channel and manually analyzing your cross-platform performance. Our tool automatically builds stakeholder-ready reports across your owned, paid, and influencer campaigns to show how your social media strategy is driving brand growth.
Optimize Your Strategy
Bring your social media and influencer marketing campaigns together in one holistic strategy. Share top-performing influencer generated content (IGC) on your own channels. Analyze connections across your influencer and owned campaign performance.
Want to see it in action?
Book a quick consultation with one of our experts.
The #1 choice in Media Intelligence & Social Analytics Software.
Why Meltwater?
24/7 Global Customer Support
Advanced AI Features
Ease-of-use
Strong Data Coverage
- PR, social media, social listening, influencer marketing - everything you need in one suite
- Unlimited searches and access to the most comprehensive social data, including top Asian platforms
- Strong local partnerships in key markets
- AI Search Assistant to automate every workflow and save time
- Instant summary of themes, trends and topics to surface key insights
- AI-powered influencer discovery
- Content generation
- Unified dashboard and dataset for a single source of truth
- Simplified search using AI Search Assistant - no Boolean needed!
- Actionable insights for strategic decision-making
- Always-on global customer support
- Local support & training across regions
Get More Done, Faster with Meltwater AI
PR Writing Teammate
AI-Suggested Journalists
Discovery AI Teammate
Sentiment & Emotion Analysis
ChatGPT-powered generative AI feature that helps to write impactful media pitches and press releases quickly.
Find the best-fit journalists for your story by searching with your key messages, pitch, or press release.
Quickly grasp the news most relevant to you in a daily report.
Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.
AI-Search Creation
Spike Discovery & Analysis
Mira Companion
Simplifies search to unlock time for more creative and strategic work.
Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.
Get answers to common question or set up alerts and save time with automation!
Key Features.
Accurate Sentiment
Analysis
Automated Regular Reporting
Powerful Customizable
Alerts
Image Recognition & Analytics
Sophisticated Boolean Search Tools
24/7 Global Customer Support
Export Data With Our API
Build Custom Dashboards
Why Brands Choose Meltwater
"We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors."
Amit Naik
SVP, Global Head of Analytics, Shiseido
"Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization."
Florence Rainsard
Global Consumer Insights Director,
Pernod Ricard
“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”
Michael Tsoukalis
APAC Corporate Communications Lead,
Olympus
Everything you need to maximize ROI.
Authentically understand the market.
Build your share of voice.
Detect and manage brand crises.
Behind what your audience says online is data revealing their needs and desires. Find emerging trends before they go mainstream.
The online world is noisy. You need to be strategic and creative to break through the chatter. Find the audiences who will listen.
Granular analysis on a campaign or individual influencer level provides clarity on budget and performance.
INDUSTRY LEADING MEDIA INTELLIGENCE PLATFORM
Stay ahead of the competition
Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.
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