Meltwater gives modern PR and marketing teams a smarter, faster way to work—with an all-in-one suite for media, social, and everything in between. Our platform is easier to use, more customisable, and backed by expert support. Advanced AI powers journalist recommendations, coverage summaries, and sentiment analysis—saving time and delivering deeper insights. 

Ready to see the difference? Get your personalised demo.

24/7 Global Customer Support

 Advanced AI Features

Ease-of-use

Strong Data Coverage 

• PR, social media, social listening, influencer marketing - everything you need in one suite
• Unlimited searches and access to the most comprehensive social data, including top Asian platforms
• Strong local partnerships in key markets

• AI Search Assistant to automate every workflow and save time
• Instant summary of themes, trends and topics to surface key insights
• AI-powered influencer discovery
• Content generation 

• Unified dashboard and dataset for a single source of truth
• Simplified search using AI Search Assistant - no Boolean needed!
• Actionable insights for strategic decision-making

• Always-on global customer support
• Local support & training across regions

AI Insight Discovery

AI-Suggested Journalists

Advanced Sentiment Analysis

PR Assistant

Find the best-fit journalists for your story by searching with your key messages, pitch, or press release.

Quickly grasp the news most relevant to you in a daily report.

ChatGPT-powered generative AI feature that helps to write impactful media pitches and press releases quickly.

Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.

AI-Search Assistant

AI Spike Summary

Platform Assistant

Simplifies search to unlock time for more creative and strategic work.

Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.

Get answers to common question or set up alerts and save time with automation!

Our tool scours data feeds from:

"We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors."

Amit Naik

SVP, Global Head of Analytics, Shiseido

"Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization."

Florence Rainsard

Global Consumer Insights Director, 

Pernod Ricard

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”

Michael Tsoukalis

APAC Corporate Communications Lead,

Olympus

Accurate Sentiment
Analysis

Automated Regular Reporting

Powerful Customizable
Alerts

Image Recognition & Analytics

Sophisticated Boolean Search Tools

24/7 Local 

Customer Support

Export Data With Our API

Build Custom Dashboards

Meltwater's comprehensive media monitoring solution offers the world's largest source base, including 1.3 billion documents ingested daily from over 6 million unique sources and 240+ languages supported.  

• Monitor unlimited keywords across all channels
• Create dashboards and benchmark against competitors
• Customize email alerts to get real-time notifications
• Run omnichannel analyses across news and social media
• Access content and dashboards on the Meltwater mobile app

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 3 billion engagement activities and 300 million social profiles. 

• On-demand historical ad-hoc research
• Owned and earned analytics in a single view
• Topic and conversation trends analysis
• Brand, keyword or complex queries comparison
• Consumer segmentation and behavior analysis
• Custom unlimited dashboard and report building

Discover and vet the right social influencers for your brand. Manage influencer relationships from contracting to content curation, and measure the ROI of your campaigns.

• In-app communication
• Campaign brief creation
  
• Influencer measurement
• Qualification filters
• Unlimited keyword tracking
• Campaign reporting
• Influencer tagging

Manage your incoming messages, schedule and publish content, and measure your social channel performance all in one place.

• Analytics across earned and owned media
• Manage multiple social handles and teams
• Content and campaign planning, scheduling, and publishing
• Community management
• Governance and workflow management
• Custom dashboards and reporting

Extract, contextualise and organise information from across the web via our APIs to gain a strategic overview of your business.

• Access to 1.3 documents ingested daily daily from over 6 million unique sources and 240+ languages supported.
• Access to the largest corpus of news and social data in the world, including open web data, social channels, Wordpress and many more
• Commercial Applications

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

• Audience Segmentation
• Audience-centric Social Listening
• Influencer Discovery
• Targeted Content Strategy

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

• PR Insight Reports
• Digital Marketing Insight Reports
• Custom Scoring Reports
• Social Performance Reports
  
• Social Insight Reports
• Audience Insight Reports
• Custom /Bespoke Reports

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.

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