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GLOBAL LEADER IN SOCIAL, MEDIA & CONSUMER INTELLIGENCE

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Meltwater gives modern PR and marketing teams a smarter, faster way to work—with an all-in-one suite for media, social, and everything in between. Our platform is easier to use, more customizable, and backed by expert support. Advanced AI powers journalist recommendations, coverage summaries, and sentiment analysis—saving time and delivering deeper insights. 


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Meltwater

Cision

INDUSTRY-LEADING SOCIAL & MEDIA INTELLIGENCE PLATFORM

Meltwater vs Cision

Industry-Leading AI Capabilities

AI Ethics, Security & Governance:

First in the Industry to Achieve

ISO 42001 certification

Unlimited Customer Support and Training

Stand-alone Social Listening Offering

Consolidated Solution for News Monitoring, Social Listening and Social Media Management

Industry-Leading Dataset

Our social and media intelligence tools are designed to:

  • Streamline workflows and achieve significant time savings.
  • Show your brand's performance across media channels.
  • Provide competitor insights, customer sentiment, and the ROI your team delivers. 
  • Offer comprehensive monitoring and analysis that captures more content than anyone else in the industry.

Data Security You Can Trust: ISO 27001 and ISO 27701 certifications

Unlimited News and Broadcast Coverage

Why Meltwater?

Unparalleled Data Access
Seamless Tool Integration
Custom Scoring
Custom Scoring

24/7 Global Customer Support

 Advanced AI Features

Ease-of-use

Strong Data Coverage 

  • PR, social media, social listening, influencer marketing - everything you need in one suite
  • Unlimited searches and access to the most comprehensive social data, including top Asian platforms
  • Strong local partnerships in key markets
  • AI Search Assistant to automate every workflow and save time
  • Instant summary of themes, trends and topics to surface key insights
  • AI-powered influencer discovery
  • Content generation 
  • Unified dashboard and dataset for a single source of truth
  • Simplified search using AI Search Assistant - no Boolean needed!
  • Actionable insights for strategic decision-making
  • Always-on global customer support
  • Local support & training across regions

Get More Done, Faster with Meltwater AI

AI Insight Discovery

AI-Suggested Journalists

Advanced Sentiment Analysis

PR Assistant

Find the best-fit journalists for your story by searching with your key messages, pitch, or press release.

Quickly grasp the news most relevant to you in a daily report.

ChatGPT-powered generative AI feature that helps to write impactful media pitches and press releases quickly.

Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.

AI-Search Assistant

AI Spike Summary

Platform Assistant

Simplifies search to unlock time for more creative and strategic work.

Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.

Get answers to common question or set up alerts and save time with automation!

Fueled by the most complete dataset.

Our tool scours data feeds from:

Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph
Competitive Intelligence Graph

Why Brands Choose Meltwater

"We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors."

Amit Naik

SVP, Global Head of Analytics, Shiseido

"Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization."

Florence Rainsard

Global Consumer Insights Director, 

Pernod Ricard

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”


Michael Tsoukalis

APAC Corporate Communications Lead,

Olympus

Meet the Meltwater Suite
Where AI meets human expertise

Sentiment Analysis
Social Echo
Spike Detection
Custom Scoring
Sentiment Analysis

Media Intelligence

Social Listening & Analytics

Media Relations

Social Media Management

Monitor your brand

Explore insights & trends

Reach key journalists 

Engage with customers

Custom Scoring
Unparalleled Data Access
Outreach Statistics
Seamless Tool Integration

Consumer Intelligence

Influencer Marketing

Reporting & Analytics

Data & API Integration

Understand your audience

Grow your reach

Real-time insights and reporting

Connect your data

MEDIA & SOCIAL INTELLIGENCE SERVICES TRUSTED BY
INDUSTRY LEADING MEDIA TOOLS

Stay Ahead With Meltwater

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.

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