The Ultimate Media, Social & Consumer Intelligence Tool

Effortlessly track and analyze mentions of your brand across the entire web with real-time and historical access to trillions of conversations.

• Capture every brand mention
• Understand your tradition media & social data & audiences
• Detect & manage crises in real-time
• Automatic reporting
• Unlimited historical data

Comprehensive Market & Competitive Insights

Conduct ad-hoc historical research, competitive benchmarking, and market intelligence gathering.

Audience & Content Optimization

Analyze consumer behavior, segment audiences, and refine content strategies.

Advanced Analytics & Reporting

Compare brands, keywords, and trends with custom dashboards, reports, and owned/earned analytics.

Seamless Data Integration & Access

Export insights via API and customize user lists or audience types.

Proactive Crisis & Compliance Management

Monitor conversations, detect risks, and ensure security and compliance.

Build Authentic Brand Influencers

Find real influencers who truly impact your market with tools to analyze conversations and audience authenticity.

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”

“The customer support is very fast, which is really helpful. For example, when we learn of the launch of a new product from another company at the last minute, we consult with them about the keywords we need to set to search for responses on SNS (Social Networking Service) accurately, and we usually receive the information within one business day.”

"Some of Meltwater’s most powerful features are the GenAI tools. These GenAI tools have greatly improved my efficiency. Meltwater’s AI captioning and DALL-E integration have helped inspire engaging social media captions and ideas to base creatives on.”

Raymond Lo

Michael Tsoukalis

Yosuke Asai

Growth and Marketing Team Lead, 

Hugosave

APAC Corporate Communications Lead,

Olympus

Media Management Group, Beer & RTD Business Department, Marketing Division, 

Sapporo Breweries, Ltd.

What is media monitoring?

Everything that happens in the real world leaves a digital trace online.

Which means today it's essential for your business to create a holistic view of the media landscape, not only to get an accurate pulse of your brand health, but also to seek out growth opportunities. Media intelligence illuminates hidden insights and can be your guide on everything from your SEO profile and competitive intel to managing crises and measuring brand equity.

What will Meltwater help me track?

Our media monitoring service scans more than 270k news sources globally, covering volume of mentions, share of voice, potential reach, sentiment analysis, trends analysis, top publications, top locations and top influencers and journalists - locally and globally, in 200+ languages. Our full suite of products ranges from media intelligence and social listening/analysis to influencer marketing and media relations, for all industries. 

What level of customer support can I expect from Meltwater?

When signing a contract with Meltwater you get access to the 24/7 live customer support, via chat. Can’t figure out how to create a search? No problem. Customers are able to access support articles in-product, as well as chat with our support team directly from the app. Professional and Enterprise clients also have a personal support rep for all types of support and questions.

Making Better Informed Decisions Using Insights From Meltwater Media Monitoring

© Meltwater. All rights reserved. Privacy Policy