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WHY OUR CUSTOMER LOVES US

Meltwater is #1 in Media Monitoring

As media intelligence continues to evolve, there is nothing that makes us prouder than an army of loyal and happy customers who brought us to be #1.


Since 2001, we have invested in proprietary technology to capture content from more than 270,000 global news sources, social media platforms, forums, blogs, print publications, broadcasts and podcasts. We bring in over 500 million pieces of new content every day and keep adding news sources on a daily basis.

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TRUSTED BY

Customers love Meltwater

Our Advantages

With 20 years of experience Meltwater's easy-to-use media monitoring services have helped millions of Marketing and PR Pros, around the world, to monitor their brand, markets, the competitive landscape, trends and more. 

Partner with us

We partner with our clients to ensure success. As your partner, you'll have a dedicated client success manager and a support team that works 24 hours a day.

Work without restrictions

We offer unlimited keywords, results, and press distributions for all of our clients at no additional cost. With Meltwater, it’s simple – just think unlimited.

Reporting on demand

Measuring the success of your current campaign can’t wait. Meltwater offers on-demand reports as well as enterprise level reports built by a global team of analysts.

Work on the go

Our mobile app gives our users and their stakeholders all the news in real time, in the palm of your hands.

AWARD WINNING SOFTWARE

Meltwater is leading the industry

The Grid® Report for Media Monitoring | Spring 2021 by G2 scores products from the Media Monitoring category based on data sourced from product reviews and data aggregated from online sources and social networks. With increasing market presence and high customer satisfaction, we're happy and humbled to say that our customers trust us as the #1 in the space.

Margaux Dauce

“Our campaigns are based on market trends. We use Meltwater to evaluate what other leading brands are doing before deciding how to align ourselves to global trends and remain in the forefront.”

Javier Ruiz, Digital Marketing Strategist, H&M Mexico

Global media monitoring in a click

Media Monitoring & Analysis

Meltwater's comprehensive media monitoring solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. 

  • Monitor unlimited keywords across all channels
  • Create dashboards and benchmark against competitors
  • Customize email alerts to get real-time notifications
  • Run omnichannel analyses across news and social media
  • Access content and dashboards on the Meltwater mobile app

Social Media Intelligence
Fully integrated social management workflows

Social Publishing & Engagement

Manage your incoming messages, schedule and publish content, and measure your social channel performance all in one place.

  • Analytics across earned and owned media
  • Manage multiple social handles and teams
  • Content and campaign planning, scheduling, and publishing
  • Community management
  • Governance and workflow management
  • Custom dashboards and reporting
Social Media Intelligence
Manage and grow media relationships

Journalist database  & PR Outreach

We offer a media database across major markets globally, and provide the information required to build relationships with the media. Conduct media outreach and analyse your effectiveness in one place.

  • Access 360,000+ global contacts from 30+ countries
  • Unlimited Lists
  • Effective Distribution
  • Extensive Press Contact List
  • Measure your message performance using key metrics
Social Media Intelligence
The world’s largest focus group

Social Media Listening

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations.

  • On-demand historical ad-hoc research
  • Owned and earned analytics in a single view
  • Topic and conversation trends analysis
  • Brand, keyword or complex queries comparison
  • Consumer segmentation and behavior analysis
  • Custom unlimited dashboard and report building
Social Media Intelligence
Share results and inform stakeholders

Newsletters & Newsfeeds

Share relevant media coverage with the entire organization or key stakeholders in a customized email template. Showcase select news or social media content on your website or intranet.

  • Share company media mentions
  • Showcase positive brand exposure to investors, customers, employees, and executives
  • Stream customer testimonials from social media
  • Provide commentary on key stories to executives
  • Compile market and competitor debriefs
Social Media Intelligence
Making influencer marketing hassle-free

Social Influencer Management

Discover and vet the right social influencers for your brand. Manage influencer relationships from contracting to content curation, and measure the ROI of your campaigns.

  • In-app communication
  • Campaign brief creation
  • Influencer measurement
  • Qualification filters
  • Unlimited keyword tracking
  • Campaign reporting
  • Influencer tagging
Social Media Intelligence
Flexibility and reliability

Reporting & Analytics

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

  • PR Insight Reports
  • Digital Marketing Insight Reports
  • Custom Scoring Reports
  • Social Performance Reports
  • Social Insight Reports
  • Audience Insight Reports
  • Custom /Bespoke Reports
Social Media Intelligence
Social Media Intelligence
MELTWATER AUDIENCE INSIGHTS

Consumer & Audience Insights

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

  • Audience Segmentation
  • Audience-centric Social Listening
  • Influencer Discovery
  • Targeted Content Strategy
MELTWATER EXPORT API

Meltwater API

Extract, contextualize and organize information from across the web via our APIs to gain a strategic overview of your business.

  • Access to 1.3 trillion documents from 10 million sources in 17 NLP languages
  • Access to the largest corpus of news and social data in the world, including open web data, social channels, Wordpress and many more
  • Commercial Applications
Social Media Intelligence
INDUSTRY LEADING MEDIA INTELLIGENCE PLATFORM

Stay ahead of the competition

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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