Show your organisation's performance across media channels, customer sentiment, and the ROI your team delivers. Meltwater is the only Hong Kong provider that can offer:

1. The world's largest news and social media database
2. Industry-leading content partnerships to deliver you the insights you need
3. Local account experts with global experience

More than 27,000 global customers use insights from Meltwater's solutions tailored to fit their organisations's needs and objectives.

Our technology sifts through billions of social media posts, articles, podcasts, etc., in real-time, meaning you don't have to anymore. So, whether you're looking for insights related to who is talking about your brand online or what people are saying, we have the products and solutions to help you effectively manage your brand's presence online.

Find the most relevant journalists for your pitch and establish relationships with the people who can help get your message out there. Through our all-in-one solution, you can build targeted media lists, pitch journalists, send wire releases and measure the effectiveness of your media relations campaigns.

Identify influencers in the verticals that matter most to your brand, manage your influencer program, and analyze the results of your social influencer campaigns. Plus, access detailed information about each influencer's social footprint and the demographics of their followers.

Streamline your social media management workflow by scheduling, publishing, analyzing, and replying to social media posts across all your social channels through our unified social media solution. Our solutions scale to meet the needs of organizations large or small.

Create presentation-ready reports at the click of a button. Articulating the real value of earned media on your company's bottom line has never been this simple. Our innovative analytics go beyond vanity metrics to help you prove the ROI of your work.

Gather market intelligence around your brand and your customers. Our audience insights solution helps you understand your (or your competitor's) customer's online habits, interests, and demographics, allowing you to segment that audience into groups and target audiences with relevant content.

Your partner for delivering data insight and analytics on a global scale.

Work closely with Meltwater’s Enterprise Solutions team and Meltwater’s APIs to develop best-in-class solutions, applications or analytics for your organisation. 

“It's important to have a broad understanding of what people are saying about your company. Sometimes, a negative review is helpful because that opinion is telling you something important which you might not have encountered before, and this gives us as a company the opportunity to deliver better products.”

"We didn't feel like our brand or our school name was necessarily being mentioned that much outside of the main media vehicles that we used regularly, which we monitored ourselves. But we wanted to increase our visibility in different markets, so if we're investing in increasing our visibility, then it made sense to invest in a tool to track that."

“Delivering quality, audience-focused content is imperative in an industry like ours. Our customers engage greatly in the Chinese social media space. We recognise that there is a wealth of valuable insights there to help us better understand them.”

Marketing Director, 

Metholatum China

Director of Marketing, 

Hong Kong International School

Digital Marketing Manager, Manulife-Sinochem

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.

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