India's Leading Social Media Intelligence Solution

Social Media Intelligence software that shows your brand's performance across media channels, customer sentiment, and the ROI your team delivers. No data sheets. Just clear dashboards, that showcase your success.

Tap into the largest inventory of social data and news content in the industry to drive campaign planning, social media marketing, and measurement from a single source of truth.

• Social Listening & Analytics
• Social Media Management
• Consumer & Audience Insights
• Social Reports & Services

• Unlimited ad-hoc searches and results volume allows marketers to take data-driven insights and turn them into actionable results
• Research and monitor over 200 billion social media conversations as well as digital news media
• Instantly access live social mentions across multiple platforms and stay up to date on new market trends, no backfill required

Engage, publish and monitor news and social media from one platform.

• Monitor mentions and manage content for X, Instagram, Facebook, and LinkedIn directly from one platform
• New conversations are listed alongside historical conversations, so your team has context when engaging
• Measure social channel performance individually or aggregate data using cross-channel summaries

Meltwater’s Audience Insights offer an in-depth and interactive audience profiling solution. With full access to the Twitter firehose and data enriched by IBM Watson, you can take a deep dive into your different community segments:

• Analyze demographic shift over time
• Compare against competitor audiences
• Discover relevant communities

Analyze social media reports on a weekly, monthly or quarterly basis across global social networks. All reports highlight relevant KPI’s, such as audience growth, engagement rate, interaction ratios and more — delivered straight to your inbox.

• Social performance and competitors report
• Social media insight report
• Audience insights report

Advanced Sentiment Analysis

AI Spike Summary

AI Insight Discovery

Quickly grasp the news most relevant to you in a daily report.

Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.

Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.

AI-Search Assistant

Platform Assistant

AI Writing Assistant

Simplifies search to unlock time for more creative and strategic work.

ChatGPT-powered generative AI feature that helps to create compelling content at scale.

Get answers to common question or set up alerts and save time with automation!

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”

“Meltwater technology as well as its history of working with large, multinational businesses is a huge advantage for us. Meltwater has strong data integrity, great access, and it’s an intuitive tool to use. I don't think any other tool has flexibility beyond what Meltwater does. I don't think it's anywhere close."

“We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors.”

Amit Naik

Michael Tsoukalis

Danny Gardner

SVP, Global Head of Analytics, Shiseido

APAC Corporate Communications Lead,

Olympus

Social Intelligence Lead, Haleon

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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