Meltwater is the global leader in social, media, and consumer intelligence, with the most comprehensive dataset in the industry. With powerful AI, we turn that data into insight you can act on. We have unrivaled global reach coupled with local expertise. 

More than 27,000 customers use insights from Meltwater's AI-powered tools that are tailored to fit their organisations's needs and objectives.

Meltwater's comprehensive media monitoring solution offers the world's largest source base, including  1.3 billion documents ingested daily, from over 6 million unique sources and with more than 240 languages supported. 

• Monitor unlimited keywords across all channels
• Create dashboards and benchmark against competitors
• Customize email alerts to get real-time notifications
• Run omnichannel analyses across news and social media
• Access content and dashboards on the Meltwater mobile app

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 300 million social profiles and 3 billion engagement activities. 

• On-demand historical ad-hoc research
• Owned and earned analytics in a single view
• Topic and conversation trends analysis
• Brand, keyword or complex queries comparison
• Consumer segmentation and behavior analysis
• Custom unlimited dashboard and report building

We offer a media database across major markets globally, and provide the information required to build relationships with the media. Conduct media outreach and analyse your effectiveness in one place.

• Access 360,000+ global contacts from 30+ countries
• Unlimited Lists
• Effective Distribution
• Extensive Press Contact List
• Measure your message performance using key metrics

Manage your incoming messages, schedule and publish content, and measure your social channel performance all in one place.

• Analytics across earned and owned media
• Manage multiple social handles and teams
• Content and campaign planning, scheduling, and publishing
• Community management
• Governance and workflow management
• Custom dashboards and reporting

Share relevant media coverage with the entire organization or key stakeholders in a customized email template. Showcase select news or social media content on your website or intranet.

• Share company media mentions
• Showcase positive brand exposure to investors, customers, employees, and executives
• Stream customer testimonials from social media
• Provide commentary on key stories to executives
• Compile market and competitor debriefs

Discover and vet the right social influencers for your brand. Manage influencer relationships from contracting to content curation, and measure the ROI of your campaigns.

• In-app communication
• Campaign brief creation
  
• Influencer measurement
• Qualification filters
• Unlimited keyword tracking
• Campaign reporting
• Influencer tagging

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

• PR Insight Reports
• Digital Marketing Insight Reports
• Custom Scoring Reports
• Social Performance Reports
  
• Social Insight Reports
• Audience Insight Reports
• Custom /Bespoke Reports

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

• Audience Segmentation
• Audience-centric Social Listening
• Influencer Discovery
• Targeted Content Strategy

Extract, contextualize and organize information from across the web via our APIs to gain a strategic overview of your business.

• Access to 1.3 trillion documents from 10 million sources in 17 NLP languages
• Access to the largest corpus of news and social data in the world, including open web data, social channels, Wordpress and many more
• Commercial Applications

Accurate Sentiment
Analysis

Automated Regular Reporting

Powerful Customizable
Alerts

Image Recognition & Analytics

Sophisticated Boolean Search Tools

24/7 Global Customer Support

Export Data With Our API

Build Custom Dashboards

It really allows us to gather a large number of diverse views, but also at specific moments when they’re most valuable to us. And we can see in real-time when brand sentiment starts changing.

Christian Veysseyre

Director of Social Media Intelligence and Evaluation, Danone

Our suite of solutions is packed with tools to keep you competitive and execute marketing that makes an impact.

One Suite to Grow Your Business

Meltwater is the growth engine for your business. PR, social media, sales intelligence, social listening - everything you need in one suite.

Keep Costs Under Control

With no caps on searches or data, our social listening tool can be used for multiple projects and ad-hoc research with no additional license costs.

Do More With Less

It’s tough to manage and grow your brands on social when you have limited resources, but our social management platform does the heavy lifting for you.

Insights With Impact

Market research can be expensive and time consuming, Meltwater gives you cost effective insights quickly, so you can hunt more opportunities.

Agility as Standard

Business doesn’t always move in a straight line, sometimes you're up, sometimes you're down. Meltwater scales with your business as you need.

Authentically understand the market.

Build your share of voice.

Detect and manage brand crises.

Behind what your audience says online is data revealing their needs and desires. Find emerging trends before they go mainstream.

The online world is noisy. You need to be strategic and creative to break through the chatter. Find the audiences who will listen.

Granular analysis on a campaign or individual influencer level provides clarity on budget and performance.

By examining millions of posts each day from social media platforms, blogs and news sites, Meltwater helps companies make better, more informed decisions based on insight from the outside.

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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