The Global Leader in Media, Social and Consumer Intelligence
Social Media Monitoring
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Tap into the largest inventory of social data and news to monitor. Research and analyze content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations including the tracking of user comments in news articles. With Meltwater, extend your social media monitoring capabilities to include:
Industry-beating Data Sources
Competitive Monitoring and Benchmarking
Custom Unlimited Dashboard and Report Building
Accurate Sentiment Analysis
Our news monitoring tool tracks keywords connected to the topics that matter for you and aggregates all public online and editorial content that mentions your keywords.
FACEBOOK, TWITTER, INSTAGRAM MONITORING & MORE
The Ultimate Social Media Monitoring Tool
Whenever somebody mentions your brand on social media, or talks about a topic that’s important to your business, you should know about it. Meltwater offers the industry’s most comprehensive social media monitoring platform, so you can be sure you never miss a thing. Our tool scours data feeds from:
The world moves quickly these days, and our social media monitoring platform gives you a real-time view of evolving consumer trends. The discussions taking place on social networks are a rich source of insight into the changing behaviors, expectations, and attitudes of your customers. With our advanced keyword monitoring capabilities, you gain access to insightful social data you can act on.
Meltwater’s social media monitoring tools can help you get to the heart of your customers’ wants and needs. By listening and analyzing those conversations you’ll be able to build a clear picture of their interests, attitudes and behaviors, enabling you to create more targeted and effective marketing campaigns.
On top: Visual enrichments let you gain insights about your brand in non-verbal/non-textual content posted on news, blogs, and Reddit. They allow you the ability to search the context of an image, rather than traditionally only text via newly dedicated boolean. E.g., search for your logo, celebrities & emotions or use gender, age group & memes classification.
A crisis can come out of nowhere for almost any brand and, most of the time, it’s going to start on social media before snowballing into a bigger problem.
With Meltwater social media monitoring, you’ll get an early warning when people start talking about your brand online, whatever the reason, and quickly understand the underlying themes that are driving the conversation.
Everybody’s an influencer these days! But our social listening tools can help you find the people who are truly influential in your market, by looking for the people who are central to conversations that impact your brand, and analyzing their audiences to confirm whether they’re the genuine article or not as relevant as you'd like.
By harnessing the real-time voice of the customer, social media can inform your campaign themes.
"We landed on Meltwater Social because we get the most bang for our buck with our license - we can search for as many things as we want, no limit on volume or queries which was particularly important for such a broad topic – parks and outdoor recreation."
Sara Snead, Lead Associate, Booz Allen Hamilton
Social Media Monitoring in a Click
Wherever your company is mentioned, Meltwater makes sure you know about it. Why waste time regularly performing a manual keyword search across multiple social networks when we can automate the entire social listening process for you?
Understand your brand impact in real-time using interactive visual dashboards. Analyse metrics that matter such as media exposure, trending themes, potential reach, sentiment and more!
Meltwater's comprehensive pr reporting solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. Deliver complete reports!
Customizable dashboards let you analyse metrics by date, geography, language, and sentiment. Find out which competitors are gaining traction and in which publications.
Create ad/hoc searches on the spot or rely on custom searches setup by our local support team.
Customize email alerts to get real-time notifications.
Share content via text, email, or Slack.
Monitor unlimited keywords across all channels
Track competitors to stay ahead of the curve.
Research and listen to more than 200 billion social conversations.
Create dashboards and benchmark against competitors
Plan your next move in real time.
Translate content with the click of a button.
Export results to Excel and other reporting formats.
AWARD WINNING SOFTWARE
Meltwater is #1 inMedia Monitoring
The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.
INDUSTRY LEADING SOCIAL MEDIA MONITORING TOOL
Social Media Monitoring that Proves ROI
Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations.
