Research and monitor content across the entire social web, with real-time and historical access to over 3 billion engagement activities and access to the most comprehensive dataset in the industry. 

With unlimited ad-hoc searches and volume, you'll stay up to date on new market trends & topics, consumer sentiment, brand health, and your competition. 

Our tool scours data feeds from:

Accurate Sentiment
Analysis

Automated Regular Reporting

Powerful Customizable
Alerts

Image Recognition & Analytics

Sophisticated Boolean Search Tools

24/7 Global Customer Support

Export Data With Our API

Build Custom Dashboards

Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization.

Florence Rainsard

Global Consumer Insights Director, Pernod Ricard

More than half of marketers say that social media is more important than ever for their business in 2023.

52%

Number of organizations who are not using social listening. An open opportunity for a competitive edge.

72%

Right now billions of conversations are taking place online, some that could unlock powerful insights for your business. But you can't find them if you aren't actively listening. With Meltwater, you can focus in on what's important, capture the mentions that matter and uncover the insights you've been missing.

Number of social listening users who list “understanding target audiences” as their organization’s primary use case.

61%

Meltwater gives you unlimited keyword search capability with no caps on result volumes. What does this mean? You can search for as many different keywords, brand names or hashtags as you like and you won’t be billed extra - no matter how many results those searches produce.

With unlimited historical results, you can search and filter through over a year’s worth of results instantly to uncover valuable consumer insights.

The world moves quickly these days, and our social media monitoring platform gives you a real-time view of evolving consumer trends. The discussions taking place on social networks are a rich source of insight into the changing behaviors, expectations, and attitudes of your customers.  With our advanced keyword monitoring capabilities, you gain access to insightful social data.

A crisis can come out of nowhere for almost any brand and, most of the time, it’s going to start on social media before snowballing into a bigger problem. 

With Meltwater social media monitoring, you’ll get an early warning when people start talking about your brand online, whatever the reason, and quickly understand the underlying themes that are driving the conversation.

Everybody’s an influencer these days! But our social listening tools can help you find the people who are truly influential in your market, by looking for the people who are central to conversations that impact your brand, and analyzing their audiences to confirm whether they’re the genuine article or not as relevant as you'd like.

By harnessing the real-time voice of the customer, social media can inform your campaign themes.

Meltwater’s social media monitoring tools can help you get to the heart of your customers’ wants and needs. By listening and analyzing those conversations you’ll be able to build a clear picture of their interests, attitudes and behaviors, enabling you to create more targeted and effective marketing campaigns.

On top: Visual enrichments let you gain insights about your brand in non-verbal/non-textual content posted on news, blogs, and Reddit. They allow you the ability to search the context of an image, rather than traditionally only text via newly dedicated boolean. E.g., search for your logo, celebrities & emotions or use gender, age group & memes classification.

Wherever your company is mentioned, Meltwater makes sure you know about it. Why waste time regularly performing a manual keyword search across multiple social networks when we can automate the entire social listening process for you? 

Understand your brand impact in real-time using interactive visual dashboards. Analyse metrics that matter such as media exposure, trending themes, potential reach, sentiment and more!

Meltwater's comprehensive pr reporting solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. Deliver complete reports!

Customisable dashboards let you analyse metrics by date, geography, language, and sentiment. Find out which competitors are gaining traction and in which publications.

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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