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GLOBAL LEADER IN SOCIAL, MEDIA & CONSUMER INTELLIGENCE

Meltwater. #1 Media Intelligence Software 

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Meltwater is the global leader in social, media and consumer intelligence with the most comprehensive dataset in the industry. With powerful AI, we turn that data into insight you can act on. Unrivaled global reach coupled with local expertise. 


More than 27,000 customers use insights from Meltwater's AI-powered tools that are tailored to fit their organisations's needs and objectives.

MEDIA INTELLIGENCE SERVICES TRUSTED BY

Meet the Meltwater Suite
Where AI meets human expertise

Sentiment Analysis
Social Echo
Spike Detection
Custom Scoring
Sentiment Analysis

Media Intelligence

Social Listening & Analytics

Media Relations

Social Media Management

Monitor your brand

Explore insights & trends

Reach key journalists 

Engage with customers

Custom Scoring
Unparalleled Data Access
Outreach Statistics
Seamless Tool Integration

Consumer Intelligence

Influencer Marketing

Reporting & Analytics

Data & API Integration

Understand your audience

Grow your reach

Real-time insights and reporting

Connect your data

Fueled by the most complete dataset.

Why Meltwater?

Unparalleled Data Access
Seamless Tool Integration
Custom Scoring
Custom Scoring

24/7 Global Customer Support

 Advanced AI Features

Ease-of-use

Strong Data Coverage 

  • PR, social media, social listening, influencer marketing - everything you need in one suite
  • Unlimited searches and access to the most comprehensive social data, including top Asian platforms
  • Strong local partnerships in key markets
  • AI Search Assistant to automate every workflow and save time
  • Instant summary of themes, trends and topics to surface key insights
  • AI-powered influencer discovery
  • Content generation 
  • Unified dashboard and dataset for a single source of truth
  • Simplified search using AI Search Assistant - no Boolean needed!
  • Actionable insights for strategic decision-making
  • Always-on global customer support
  • Local support & training across regions
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Get More Done, Faster with Meltwater AI

AI Insight Discovery

AI-Suggested Journalists

Advanced Sentiment Analysis

PR Assistant

Find the best-fit journalists for your story by searching with your key messages, pitch, or press release.

Quickly grasp the news most relevant to you in a daily report.

ChatGPT-powered generative AI feature that helps to write impactful media pitches and press releases quickly.

Get real time context on how your brand is perceived in online news and social with AI-assisted analysis.

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AI-Search Assistant

AI Spike Summary

Platform Assistant

Simplifies search to unlock time for more creative and strategic work.

Instantly analyze spike drivers and provides AI-powered insights, making data-driven decisions accessible to all.

Get answers to common question or set up alerts and save time with automation!

Explore the Meltwater Suite

Listen without limits

Limited searches are a thing of the past. We encourage you to explore with no limits or data caps. So covering multiple brands and performing ad-hoc research projects can be done across your team and on your schedule.

Industry-Beating Data Sources

We have access to the most comprehensive list of social media data sources, including the top Asian market platforms. And we don't stop there. Our social listening also factors in commercial editorial media, TV, radio and podcasts.

AI-Powered Technology

You’re a marketer, not a data scientist. Stop wrestling with Boolean and speed up search creation with our search assistant. From there, unlock key insights and data summaries so your team can make quick sense of the conversations happening online.

Capture historical data

Seeing the present without the past doesn't provide the full picture. So we give you a full 15-month rolling archive for a clear view of your brand, allowing you to run year-on-year comparisons and research trends over time.

Social Listening & Analytics

Media Intelligence 

Monitor Unlimited Keywords

Meltwater gives you the power to monitor and analyze 15 social media channels, TV & radio, 270,000 global news sources, print media, and over 20,000 podcasts. That's a lot of data.

Real-time Alerts

Surprises are a thing of the past with detection alerts for conversation spikes. Giving you the opportunity to jump on timely trends, prevent crises and join vital industry conversations.

AI-Powered Reporting

Illustrate the real and tangible value of your work with dashboards that detail data-driven media analysis. Then build and share reports with your team on a daily, weekly or monthly basis.

Competitive Benchmarking 

Benchmark your brands, regions, and products with automated insights. Find out how competitor brands are positioned and what is the customer sentiment like towards them. 

Influencer Marketing

Recruit

Access 30+ million profiles using AI technology to find the perfect creators that match your criteria. Discover new brand ambassadors across top social networks and from your own communities.

Manage

Optimize campaign activities, communication, and content deliverables with time-saving workflows. Align across teams with shareable links and stakeholder access.

Surface real-time influencer analytics, proprietary True Reach technology, and detailed audience insights to confidently select the influencers who are the best fit for your brand.

Vet

Measure

Interactive analytics display real-time campaign performance. Ready-to-export reports showcase your most important metrics, like engagements, brand awareness, sales, and conversions over time.

Social Media Management

Intuitive Content Scheduling

A content calendar that relieves the headache of post scheduling across your social profiles, and ensures your media is in the right format for each platform. Create compelling copy and eye-catching images with AI-powered assistants.

Never Miss a Mention

Find new communities and foster deeper connections with your audience across your owned social media profiles, social listening searches, and key opinion leaders. One inbox gives your team access to full conversation histories with automated rules so you can respond to your fans quickly and keep them engaged.

Analytics that Make Sense

No more pulling data from each channel and manually analyzing your cross-platform performance. Our tool automatically builds stakeholder-ready reports across your owned, paid, and influencer campaigns to show how your social media strategy is driving brand growth.

Optimize Your Strategy

Bring your social media and influencer marketing campaigns together in one holistic strategy. Share top-performing influencer generated content (IGC) on your own channels. Analyze connections across your influencer and owned campaign performance.

Want to see it in action?

Book a quick consultation with one of our experts.

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Key Features.

Outreach Statistics
Sentiment Analysis
Spike Detection
Sentiment Analysis

Accurate Sentiment
Analysis

Automated Regular Reporting

Powerful Customisable
Alerts

Image Recognition & Analytics

Custom Scoring
Outreach Statistics
Unparalleled Data Access
Seamless Tool Integration

Sophisticated Boolean Search Tools

24/7 Global Customer Support

Export Data With Our API

Build Custom Dashboards

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Why Brands Choose Meltwater

"We have come a long way from when we started, where we had fragmented data sources for evaluating social media, to now where we have a consolidated single source of truth. Having that one platform that enables us to evaluate our customer perceptions, as well as our marketing impact across multiple markets in a consistent and globally insightful manner, is what makes Meltwater different from its competitors."

Amit Naik

SVP, Global Head of Analytics, Shiseido

"Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization."

Florence Rainsard

Global Consumer Insights Director, 

Pernod Ricard

“The increased functionality of the mobile app has really rounded off a robust and ready-to-use at any time and on any device functionality set to allow me to always stay on top of sentiment and news. I have found local support and coverage has typically added great value in helping me better utilise the platform. Thanks Meltwater!”


Michael Tsoukalis

APAC Corporate Communications Lead,

Olympus

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What's new?

Snapchat listening – Meltwater is the first social listening platform to provide Snapchat-specific insights

Analyse Content from Public Snapchat Profiles

View Post and Profile-Level Snapchat Metrics

Advanced Image Recognition Technology

View post and profile-level Snapchat metrics like views and engagement, and gain insights on topics, sentiment and more.

Measure brand exposure and ROI of sponsorship activities with AI generated tags on video and image content that can highlight brand names, logos and more.

Analyse content coming from public Snapchat profiles, including Stories, saved Stories, and Spotlight videos, via Snapchat's Public Profile API. 

Everything you need to maximise ROI.

Authentically understand the market.

Build your share of voice.

Detect and manage brand crises.

Behind what your audience says online is data revealing their needs and desires. Find emerging trends before they go mainstream.

The online world is noisy. You need to be strategic and creative to break through the chatter. Find the audiences who will listen.

Granular analysis on a campaign or individual influencer level provides clarity on budget and performance.

INDUSTRY LEADING MEDIA INTELLIGENCE PLATFORM

Stay ahead of the competition

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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