A media monitoring solution that shows your brand's performance across media channels, customer sentiment, and the ROI your team delivers. Our global media monitoring tools ensure that you can:

Capture content across all channels

• Easily organize company and brand mentions
• Track, analyze, and benchmark against competitors
• Understand the impact of your paid, owned, shared, and earned media efforts

Join more than 27,000 customers using insights from Meltwater's media monitoring and social media analysis tools to design and optimise their marketing and communication strategies.

1. Efficiently sift through thousands of news sources. Sophisticated search monitors everything relevant to your brand and company’s operation, both locally and globally.

2. Meltwater's comprehensive media monitoring solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. Never miss a mention!

3. Customisable dashboards let you analyse metrics by date, geography, language, and sentiment. Find out which competitors are gaining traction and in which publications.

Online News

We scan over 300,000 news sources globally with our digital media monitoring tool. With customers in 125 countries, we have a local and global focus, so you’ll be covered wherever news breaks. 

Podcast

We help you monitor over 25,000 podcasts on a global scale, with the ability to add podcasts to our capture network if we aren’t covering what you need.

Social Media

We allow you to monitor over 15 different social networks (including access to all of Twitter's content), blogs, and comments on news articles and product reviews.

Broadcast

We have several different options for TV and radio monitoring fully integrated into the Meltwater product, so we will make sure to recommend the one most appropriate to your region.

Print Media

With a network of fully-vetted global, regional and local print monitoring partners, you can rest easy knowing that if it’s on the printed page, you’ll receive it from Meltwater.

Since 2001, we have invested in proprietary technology to capture content from more than 270,000 global news sources, social media platforms, forums, blogs, print publications, broadcasts and podcasts. We bring in over 500 million pieces of new content every day and keep adding news sources on a daily basis. You can also always access your search results and get real-time analyses through our industry-leading mobile app, available on iOS and Android. No longer simply newspaper monitoring.

 Regardless of the size of your business and its performance, keeping an eye on the competition, in real-time, will provide you with key insights: 

• What conversations are happening around competing brands and media? 
• How are competitor brands positioned and what is customer sentiment like towards them? 
• Where are they mentioned? And by whom? 
• And, most importantly, how can you outperform them?

Companies that are able to draw their insights from one single source of truth and compare markets and departments based on unified data gain a competitive advantage. Our news monitoring tool tracks keywords connected to the topics that matter for you and aggregates all public online and editorial content that mentions your keywords.

"The mobile app is a lifesaver. I was actually at my son’s daycare when the news came through that my client’s biggest competitor was acquired by a foreign company. I fired off the news to the executive team that minute. Without the mobile app, my client could have been blindsided."

"We saw great value in this social data and introduced the concept of social issue monitoring to other groups within OSU. The great thing about the social web is that we’re not restrained to a set list of topics, so we can conduct research freely as new events arise."

"Our campaigns are based on market trends. We use Meltwater to evaluate what other leading brands are doing before deciding how to align ourselves to global trends and remain in the forefront."

Digital Marketing Strategist, 

H&M Mexico

Amanda Long, Account Director,

The Hughes Agency

Assistant Professor,

Ohio State University

Our social listening product lets you monitor, research and analyse content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations.

• On-demand historical ad-hoc research
• Owned and earned analytics in a single view
• Topic and conversation trends analysis
• Brand, keyword or complex queries comparison
• Consumer segmentation and behavior analysis
• Custom unlimited dashboard and report building

We offer a media database across major markets globally, and provide the information required to build relationships with the media. Conduct media outreach and analyse your effectiveness in one place.

• Access 360,000+ global contacts from 30+ countries
• Unlimited Lists
• Effective Distribution
• Extensive Press Contact List
• Measure your message performance using key metrics

Manage your incoming messages, schedule and publish content, and measure your social channel performance all in one place.

• Analytics across earned and owned media
• Manage multiple social handles and teams
• Content and campaign planning, scheduling, and publishing
• Community management
• Governance and workflow management
• Custom dashboards and reporting

Share relevant media coverage with the entire organization or key stakeholders in a customized email template. Showcase select news or social media content on your website or intranet.

• Share company media mentions
• Showcase positive brand exposure to investors, customers, employees, and executives
• Stream customer testimonials from social media
• Provide commentary on key stories to executives
• Compile market and competitor debriefs

Get rich insights into the different segments and communities talking about your brand across social media, as well as the content and influencers that inspire them.

• Audience Segmentation
• Audience-centric Social Listening
• Influencer Discovery
• Targeted Content Strategy

Whatever your requirements, our suite of reporting capabilities will showcase the value and impact of your work. We have a wide range of reporting capabilities: 

• PR Insight Reports
• Digital Marketing Insight Reports
• Custom Scoring Reports
• Social Performance Reports
  
• Social Insight Reports
• Audience Insight Reports
• Custom /Bespoke Reports

Discover and vet the right social influencers for your brand. Manage influencer relationships from contracting to content curation, and measure the ROI of your campaigns.

• In-app communication
• Campaign brief creation
  
• Influencer measurement
• Qualification filters
• Unlimited keyword tracking
• Campaign reporting
• Influencer tagging

Extract, contextualize and organize information from across the web via our APIs to gain a strategic overview of your business.

• Access to 1.3 trillion documents from 10 million sources in 17 NLP languages
• Access to the largest corpus of news and social data in the world, including open web data, social channels, Wordpress and many more
• Commercial Applications

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater Media Intelligence platform. Stay on top of billions of online conversations with the best media monitoring service.

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