Research and monitor content across the entire social web, with real-time and historical access to trillions of social and editorial conversations.

• Capture every brand mention
• Understand your social data & audience
• Detect & manage crises
• Automatic reporting
• Unlimited historical data

Whenever somebody mentions your brand on social media, or talks about a topic that’s important to your business, you should know about it. Meltwater offers the industry’s most comprehensive social listening platform, so you can be sure you never miss a thing. Our tool scours data feeds from:

• Facebook
• Instagram
• X
• YouTube
• Reddit
• Snapchat
• LinkedIn
• Twitch
• Pinterest
• Blogs
• Discussion Forums
• Podcasts
• Online News
• Consumer Reviews Sites

Meltwater gives you unlimited keyword search capability with no caps on result volumes. What does this mean? You can search for as many different keywords, brand names or hashtags as you like and you won’t be billed extra - no matter how many results those searches produce.

With unlimited historical results, you can search and filter through over a year’s worth of results instantly to uncover valuable consumer insights.

The world moves quickly these days, and our social media monitoring platform gives you a real-time view of evolving consumer trends. The discussions taking place on social networks are a rich source of insight into the changing behaviors, expectations, and attitudes of your customers.  With our advanced keyword monitoring capabilities, you gain access to insightful social data.

A crisis can come out of nowhere for almost any brand and, most of the time, it’s going to start on social media before snowballing into a bigger problem. 

With Meltwater social listening, you’ll get an early warning when people start talking about your brand online, whatever the reason, and quickly understand the underlying themes that are driving the conversation.

Everybody’s an influencer these days! But our social listening tools can help you find the people who are truly influential in your market, by looking for the people who are central to conversations that impact your brand, and analyzing their audiences to confirm whether they’re the genuine article or not as relevant as you'd like.

By harnessing the real-time voice of the customer, social media can inform your campaign themes.

"Our goal is to better listen to our community and know what they care about. Using Meltwater not only keeps us informed, but it allows us to interject our thought leaders into the conversations where they can make the biggest positive impact for ODU."

Giovanna Genard, Assistant VP for Strategic Communication and Marketing, Old Dominion University

Wherever your company is mentioned, Meltwater makes sure you know about it. Why waste time regularly performing a manual keyword search across multiple social networks when we can automate the entire social listening process for you? 

Understand your brand impact in 

real-time using interactive visual dashboards. Analyse metrics that matter such as media exposure, trending themes, potential reach, sentiment and more!

Meltwater's comprehensive pr reporting solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. Deliver complete reports!

Customisable dashboards let you analyse metrics by date, geography, language, and sentiment. Find out which competitors are gaining traction and in which publications.

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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