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SOCIAL MEDIA MANAGEMENT

Comprehensive Social Media Management & Reporting

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Meltwater's social media management platform facilitates effective engagement with consumers, where marketers can manage and respond to comments, messages, and mentions directly from the platform, enhancing customer interaction and brand reputation. 

  • Intuitive Content Scheduling & AI Assistant
  • Never Miss a Social Mention nor Opportunity with One Inbox
  • Track Performance for All Channels
  • Optimize Your Social + Influencer Strategy with Provided Insights

Transform your social channels into powerful business drivers.

TRUSTED BY
A Scalable Solution for All Businesses

Keeping your social networks up to date with fresh content is essential for driving engagement. With Meltwater's Social Media Management Platform you can easily schedule posts across all your channels from an intuitive content calendar, which means you’re free to focus on doing your best creative work instead of wasting time manually posting content every day.

Automate your social media publishing across:

  • Facebook
  • Instagram
  • X
  • YouTube
  • Reddit
  • LinkedIn
  • Snapchat
  • Twitch
  • Pinterest
  • Sina Weibo
  • WeChat
  • Douyin
  • Blogs
  • Discussion Forums
  • Podcasts
  • Online News
  • Consumer Reviews Sites
KEEP UP WITH WHAT'S IMPORTANT

Social Media Management Platform Capabilities

Analytics across earned and owned media

Manage multiple social handles and teams

Content and campaign planning, scheduling, and publishing

Social customer service and care

Community management

Governance and workflow management

Custom dashboards and reporting

Access Ad-Hoc and unlimited Social Listening

Easily Integrate User Generated Content

Publish Content

Draft, schedule, and publish content to maintain a consistent brand voice on your channels.


Built-in workflows streamline the content drafting and approval process, so you can be sure that quality remains high, even when you’re publishing at scale.


Assign publishing and community management tasks to specific team members, to make certain that nothing falls through the cracks and no opportunity is ever missed. 

Engage With Customers

A centralized inbox enables quick actions or escalations to build and maintain brand advocacy.


With Meltwater’s Unified Inbox, you’ll see all of your comments and messages in a single inbox. Being able to read and respond to everything all in one place means you don’t waste time signing into each social media channel multiple times every day, and community management becomes a much less time-consuming process.

Measure Performance

Meltwater's analytics tools empower you to build reports with one click and dashboards that can be automatically shared with key stakeholders to keep them updated on your performance on social media. These reports can be tailored to different expertise levels, so no matter what their level of social media knowledge, your executives can stay informed of the KPIs that matter to them. 

One Combined Social Tool

Our industry-leading social analytics tools show you exactly how your content performs across all channels while also enabling you to stay on top of your social mentions with our social listening capabilities. An all-in-one platform for any social media manager, from Reels to reach to mentions to engagement.


With Meltwater you'll be able to build a strong brand presence across all the major social media platforms, drive audience engagement, and be sure that your investment in social is contributing to your overall marketing goals. 

Margaux Dauce

"For us, Meltwater Social's ultimate value is aggregating content and data in one place and centralizing communication protocols to enhance workflow and reduce cost and labor."

Matthew Wurst, Head of Brand Marketing Operations - 360i

AWARD WINNING SOFTWARE

Meltwater is a Leader in Media Monitoring

The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Media Monitoring category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks.


The Meltwater platform has been named a leader in:

  • Media and Influencer Targeting
  • Media Monitoring
  • PR Analytics
  • Social Media Suites
  • Social Media Monitoring
INDUSTRY-LEADING MEDIA INTELLIGENCE TOOL

We’ve got you covered for all your social needs

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater social, consumer + media intelligence platform. Stay on top of billions of online conversations with the best software.

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