UNLIMITED SOCIAL LISTENING

People are talking. Is your brand part of the conversation?

Explore our South African Social Listening Solutions.

Research and monitor content across the entire social web, with real-time and historical access to over 1.2 trillion social and editorial conversations.

With unlimited ad-hoc searches and volume, you'll stay up to date on new market trends, consumer sentiment, brand health, and your competition - no backfill required.

Over 27,000 customers are using our AI-powered tools to drive impact.

TRUSTED BY

Don't take our word for it. Take theirs...

Our key goal is to ensure social data and consumer insights drive every business decision we make. Meltwater was one of the key enablers that helped us become a truly consumer-centric organization.

Florence Rainsard

Global Consumer Insights Director, Pernod Ricard

More than half of marketers say that social media is more important than ever for their business in 2023.

52%

To be a part of the conversation, you need to know it's happening first.

Number of organizations who are not using social listening. An open opportunity for a competitive edge.

72%

Right now billions of conversations are taking place online, some that could unlock powerful insights for your business. But you can't find them if you aren't actively listening. With Meltwater, you can focus in on what's important, capture the mentions that matter and uncover the insights you've been missing.

Number of social listening users who list “understanding target audiences” as their organization’s primary use case.

61%

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KEEP UP WITH WHAT'S IMPORTANT

Social Listening Capabilities

On-demand historical ad-hoc research

Competitive monitoring and benchmarking

Consumer segmentation and behavior analysis

Custom unlimited dashboard and report building

Owned and earned analytics in a single view

Brand, keyword or complex queries comparison

Content strategy markers and audience optimization

Topic and conversation trends analysis

Export insights via API

Customized user lists or audience types

Market intelligence gathering via Explore

Crisis management, security and compliance

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Social Solutions to move the needle.

Our social solutions is packed with tools to keep you competitive and execute marketing that makes an impact.

Unlimited Searches

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Meltwater gives you unlimited keyword search capability with no caps on result volumes.

Monitor Social Mentions

With our advanced keyword monitoring capabilities, you gain access to insightful social data.

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Spot a Crisis Before it’s a Crisis

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With Meltwater social listening, you’ll get an early warning when people start talking about your brand online, whatever the reason, and quickly understand the underlying themes that are driving the conversation.

Identify Authentic Influencers

Our social listening tools can help you find the people who are truly influential in your market, by looking for the people who are central to conversations that impact your brand, and analyzing their audiences.

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Social & Media Monitoring in a Click

Wherever your company is mentioned, Meltwater makes sure you know about it. Why waste time regularly performing a manual keyword search across multiple social networks when we can automate the entire social listening process for you?

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Presentation Ready Reports

World's Largest Source Base

Benchmark and Analyse

Understand your brand impact in

real-time using interactive visual dashboards. Analyse metrics that matter such as media exposure, trending themes, potential reach, sentiment and more!

Meltwater's comprehensive pr reporting solution offers the world's largest source base, including 300,000 news sources, from 205 countries in 87 languages. Deliver complete reports!

Customisable dashboards let you analyse metrics by date, geography, language, and sentiment. Find out which competitors are gaining traction and in which publications.

Create ad/hoc searches on the spot or rely on custom searches setup by our local support team.
Customize email alerts to get real-time notifications.
Share content via text, email, or Slack.

Monitor unlimited keywords across all channels

Track competitors to stay ahead of the curve.
Research and listen to more than 200 billion social conversations.

Create dashboards and benchmark against competitors

Plan your next move in real time.
Translate content with the click of a button.
Export results to Excel and other reporting formats.

INDUSTRY LEADING MEDIA INTELLIGENCE TOOL

We’ve got you covered for all your social needs

Join 27,000 leading companies making better informed decisions using relevant insights surfaced by the Meltwater media intelligence platform. Stay on top of billions of online conversations.

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